domain Captooe Terms And Conditions

Personal information :

Welcome to our website. The www.captooe.com By accessing or using www.captooe.com website or any other media ("Website"), whether automated or otherwise, you, a registered or guest user in terms of the eligibility criteria set out herein you (“User”) agree to be bound by these Terms and Conditions (“Terms”) and any additional terms and conditions of third party sellers (“Sellers”).

It is strongly recommended that you read understand these ‘Terms of Use’ carefully, as by accessing this site (hereinafter the “Marketplace”). you agree to be bound by the same and acknowledge that it constitutes an agreement between you and company (hereinafter the “User Agreement”). If you do not agree with this user agreement, you should not use or access the marketplace for any purpose whatsoever.

This document is published in accordance with the provision of rule 3 of the information technology (intermediaries guidelines) Rules, 2011.The user agreement may be updated from time to time by the company without notice.it is therefore strongly recommended that you review the user agreement, as available on the marketplace, each time you access and/or use the Marketplace.

The terms ‘visitor(s)’, ’user(s)’, ’you ‘hereunder refer to the person visiting accessing, browsing through and/or using the marketplace at any point of time.

Services overview :

The marketplace is a platform for domestic consumers to transact with third party sellers, Captooe is not directly involved in the transaction between the Users and the Sellers. As a result, captooe has no control over the quality, safety, morality or legality of any aspect of the items listed, the truth or accuracy of the listings, the ability of Sellers to sell items or the ability of Users to pay for the product. Captooe does not pre-screen content or information provided by users and cannot ensure that a User or Seller will actually complete transaction. Consequently. Captooe cannot and does not transfer legal ownership of items from the Seller to the Users.

Services on the marketplace are available to only select geographies in India and are subject to restriction based on business hours and days of the third-party sellers.

Provision of a specific service through the online platform of the website will be subject to users agreeing and consenting to certain additional terms, rules, policies, procedures, guidelines, disclaimers, notices or otherwise, if any, as applicable to such service (“Additional Terms”) and if there is any conflict between the terms of use and the additional Terms, the additional Terms Shall take precedence in relation to that specific service.

This website may contain links to other website and the website are not in any way responsible for the terms of use or content of such websites and expressly disclaims all liability associated with the content and use of these websites. The linked websites are not under the control of Captooe and users are encouraged to read the terms of use and privacy policy of each and every linked website. If users decide to access of the third-party websites linked to the websites, it is at the risk of the users to access and use such linked websites and Captooe shall not be responsible in any manner whatsoever.

We reserve the right to change these Terms at any time. Such changes will be effective when posted on the website and may.at the sole discretion of the website be notified to the users from time to time. Notwithstanding the foregoing. By continuing to use the website after we post any such changes, you accept the terms as modified.

Eligibility :

Persons who are “incompetent to contract’’ within the meaning of the Indian contract act,1872 including minors, un-discharged insolvents etc. Are not eligible to use/access the marketplace.

The users should have completed 18 years of age and be competent to enter under Indian contract law. Any user under 18 years of age, it is assumed that he/she is using/browsing the platforms under the supervision of his/her parent or legal guardian and that such user’s parent or legal guardian has red and agrees to the terms of this agreement, including terms of purchase of product, on behalf of the minor user. Should captooe be made aware that a User is under the age of 18 and is using/browsing the platforms without the supervision of his/her parent or legal guardian, Captooe reserves the right to deactivate such User’s account without further notice.

User Account :

Any person may access the website and the product either by registering to the Website or using the website as a Guest. The user has to set to set up an account with the website before availing any online services provided through the website. The user can create an account by entering address and password or by using any permitted social media website account to sign in (‘’Account Information’’). The email address provided is not verified by Captooe and hence, it is advisable for the user to provide a valid email address. The website will set-up an account and email the details of the account to the User at the email address provided. A user can then access the account on the website.

As part of the registration process on the marketplace, the company may collect the following personally identifiable information about you, including but not limited to name, email address age, address mobile phone number and other contact details, demographic profile (like your age ,gender, occupation, address etc.) and information about the pages on the marketplace you visit/access, the links you click on the marketplace, the number of times you access a particular page/feature and any such information. Information collected about you is subject to the privacy policy of the company (www.captooe.com/_privacy) which is incorporated in these Terms of Use by reference.

Product, content and specifications :

All features, content, specification, product and prices of products and services described on this website are subject to change at any time without notice. Captooe makes all reasonable efforts to accurately display the attributes of it products, including the applicable colours: however, the actual colour you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colour. The inclusion of any products or services on this website at a particular time does not imply or warrant that these product or services will be available at any time.

Payment :

  • while availing any of the payment methods offered at Captooe, Captooe will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:
    • Lack of authorization for any transaction; or
    • Exceeding the pre-set limit mutually agreed by you and between your ‘’Banks, ’or
    • Any payment issues arising out of the transaction or
    • Decline of transaction for any other reasons.

All payments made against the purchases/services on Captooe by you shall be compulsorily in Indian Rupees acceptable by the Union of India. captooe does not accept any other currency with respect to the purchases made on Captooe.

Breach :

  • Without limiting other remedies, captooe may limit your activity, immediately remove your information, warn other users of your actions, immediately temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to the Captooe website in the event, but not limited to:
    • if you breach the terms of use or privacy or other rules and policies, if any;
    • if Captooe is unable to verify or authenticate any information you provide; or
    • if it is believed that your action may cause legal liability for you, other users or Captooe. Captooe may at any time at its sole discretion reinstate suspended Users. A User that has been suspended or blocked may not or attempt to register with Captooe or Use Captooe website in any manner whatsoever until such user is reinstate by Captooe. Notwithstanding the forgoing if you breach the terms of Use or privacy policy or other ruler and policy, Captooe reserve the right to recover any amount due and owing by you to Captooe or to take strict legal action including but not limited to a referral to the appropriate policy authorities for initiating criminal or other proceeding against you.

Copyright, Trademark and use of Website :

The design of this ‘’website’’ and all text, graphics, information, content, processes, and other material displayed on or that can be downloaded from this website are protected by copyright, trademark, and other laws and may not be used except as permitted in these terms and conditions or with prior written permission of the owner of such material. The contents (including without limitation, the look and feel, all text, photographs, image, video and audio). You may not modify the information or materials displayed on or that can be downloaded from This Website in any way or reproduce or publicly display, perform, or distribute or otherwise use any such information or materials for any public or commercial purpose. You may not copy, reproduce, publish, transmit, distribute, perform, display, post, modify, create derivative works from, sell, license or otherwise exploit This Website.

Termination and Effect of Termination :

captooe.com may, in its sole discretion, terminate your account or your use of the Site at any time. You are personally liable for any orders that you place or charges that you incur prior to termination. captooe.com reserves the right to modify, suspend or discontinue any or all aspects of the Site at any time without prior notice.

Disclaimer and Limitation of liability :

Products offered for sale on captooe.com and the transactions conducted up on and through it are provided to you on an "as is" basis. captooe.com makes no representations or warranties of any kind, express or implied, as to the operation of the Site or the information, content or products presented on the Site. To the extent allowed by law, captooe.com disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose, non-infringement, title, quiet enjoyment, data accuracy and systems integration. captooe.com may include inaccuracies, mistakes or typographical errors. To the extent allowed by law, captooe.com will not be liable for any damages of any kind arising from your use of the Site including, but not limited to, indirect, incidental, punitive, exemplary, special or consequential damages.

Referral program :

Registered Captooe customers may be eligible for a referral credit when they share their personalized referral link and the referred customer completes his or her first purchase. To qualify for the credit, the referred customer must click on the referrer’s unique link, create a new Account, and place an order via the Site. Referral credit is granted as Captooe ‘store credit’ to the referrer’s account once all items in the referred customer’s first order have shipped. The credit is non-transferable.

  • We reserve the right to review, investigate, and remove referral credit as well as suspend users or accounts in instances we identify behaviour we believe to be abusive, fraudulent, or not aligned with the spirit of the program, such as:
    • Attempts to gain credit through self-referral by opening multiple accounts using different email addresses or by adding identical payment methods to multiple accounts
    • Credit gained by referring customers through paid advertising, sponsored links, posting to commercial sites, or spamming
    • Violation of these Terms

We reserve the right to suspend our referral program at any time. If we remove the links to your referral codes, you may not receive referral credit for new people completing their first purchases with us anymore.

You’re encouraged to share your referral link with friends and family and through social media outlets. However, you must not, without permission, include Captooe trademarks or engage in activity that may be regarded as misleading to Captooe customers.

Coupons and promo codes :

From time to time, we may offer promo codes which may apply to any, or certain specified purchases made through the CAPTOOE Website.

Each Promo Code will be subject to specific terms & conditions specified at the time the promo code is issued (including the length of time to use the code) in addition to those mentioned in these Terms of Use.

  • There are two ways of receiving a promo code:
    • We may send one to you via email for reasons such as, without limitation, your birthday, Freedom super sale
    • From time to time, we may offer promo codes on the CAPTOOE Website that you can apply at checkout in order to receive a specific discount from us.

Only one promo code can be used against an order at any one time.

A promo code can't be applied to an order after that order has been placed.

Certain brand or product category exclusions may apply so we’ll let you know if you can't use your promo code on anything before you complete your purchase.

If the promo code has expired, you won’t be able use it.

We’re afraid we can’t accept any responsibility once we have given you a promo code and we are not obliged to provide you with a replacement if it gets lost and/or gets used by someone else as this will result in the promo code being cancelled.

If a promo code is offered on the CAPTOOE Website and can’t run properly because of fraud, tampering, technical errors or anything else that is beyond our control which affects the running, administration, security or fairness of the promo code, we reserve the right to cancel, modify or suspend the promo code.

Promo codes are non-transferable and cannot be exchanged for cash. If you receive a promo code, it can only be used by you on your own CAPTOOE account for the purpose for which it was issued. You must keep it confidential and only use it for making your own orders on CAPTOOE. Don’t pass your code directly on to others or make it available to others (for example, posting it on social media or on a forum). If we believe that at the point of purchase or retrospectively you are abusing the use of promo codes in any way (for example, selling them to others), we reserve the right to cancel your promo code or suspend/close your CAPTOOE account without letting you know beforehand.

We reserve the right to amend these terms and conditions at any time.

Captooe cashback :

  • A user shall be entitled to cashback on a specific purchase/order as indicated at the time of checkout of the final order on the Captooe.com
  • No Cashback shall be available for orders which are cancelled. Any Cashback offered may be recovered by the Company, without notice to the user, in such cases. Any Cashback offered for orders for which a refund claim is made, whether in part or in full, shall be adjusted to remove Cashback attributable to the extent of the order refunded. This condition shall apply strictly and notwithstanding the display of cashback on any specific item(s) listed on the Application as an item specific cashback
  • Cashback shall mean the grant of credit for the amount of eligible cashback, shall be added to the users ‘Promotional/Cashback’ section of his/her ‘Captooe Wallet’ account, and shall in no event imply that the cashback shall be credited to a user’s bank account or card account or refunded in cash at any time
  • Cashback offers cannot be clubbed with any other offers and cannot be assigned/transferred to any other person.
  • The Company reserves the right to, without liability or prejudice to any of its other rights, at any time, without previous notice and from time to time, withdraw/suspend / amend/cancel the Cashback offers, and the terms applicable thereto
  • Cashback will reflect in a user’s Captooe Wallet account within 24-48 hours of the conclusion of an eligible successful transaction.

Try shoe :

  • In case of cash on delivery mode of payment chosen by me at the time of order, I understand and agree that the payment has to be made in full before the product can be opened to complete the Try shoe service.
  • I agree and understand that only the delivery boy is entitled to open product package and deliver the product to me for my inspection.
  • I agree to inspect the product in the presence of the delivery boy and confirm on the product by signing on the mobile/paper delivery sheet. I understand that inspection means checking the physical appearance & components of the product, if any, and does not include testing the functioning of the product
  • I understand that in case the product purchased is not the same as the product delivered, the delivery will be considered as ‘failed’ and the refund of the product price paid will be refunded as per policies of the Website. This will be applicable in case payment has been made by cash on delivery, as well
  • I agree and understand that all other policies of the Website will be suitably applicable to me and the transaction completed on the Website and I agree to abide by and adhere to the same

Accuracy of Information :

We attempt to ensure that information on this Website is complete, accurate and current. Despite our efforts, the information on this Website may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness or accuracy of any information on this Website. For example, products included on this Website may be unavailable, may have different attributes than those listed or may actually carry a different price than that stated on this Website. In addition, we may make changes in information about price and availability without notice. Further, pricing information on other Websites that claim to represent correct pricing on our Website may not be correct or current. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.

Revisions to these Website Use Terms and Conditions :

This Website's Use Terms and Conditions may be revised at any time and from time to time by updating this posting. You should visit this page from time to time to review the then current Website Use Terms and Conditions because they are binding on you to the fullest extent permissible by applicable law. Certain provisions of these Website Use Terms and Conditions may be superseded by legal notices or terms located on particular pages of this Website. Your continued use of this Website after any changes to these terms and conditions are posted will be considered acceptance of those changes.

Entire Agreement :

These terms and conditions serve as the entire understanding and agreement regarding the subject matter of these terms. If any provision of these terms is found by a court of competent jurisdiction to be invalid or unenforceable, you agree that the court should endeavour to replace the invalid or unenforceable provision with a provision that comes closest to the original intent of the invalid or unenforceable provision or will be modified to conform to the most expansive permissible reading allowable under the law consistent with the intention of the invalid or unenforceable provision.